Revion is on a mission to revolutionize the automotive industry with AI workers that automate dealership communications, creating seamless, scalable, and efficient operations.
Revion is on a mission to revolutionize the automotive industry with AI workers that automate dealership communications.
At Revion, our mission is simple: revolutionize the automotive dealership industry with AI workers that power all your customer communications. In the fast-paced automotive world, our vision is to build a future where dealership operations are seamless, scalable, and efficient – where AI doesn't just assist but actively drives results. Through reimagining technologies like transcribers and voice synthesizers, we're addressing previous limitations in engineering and pushing the boundaries of what AI tools can achieve. This allows us to craft interactions that sound natural and feel human, setting a new standard for voice AI in the automotive industry.
To avoid the "uncanny valley" trap that Voice AI often falls into, we implemented small but impactful measures:
While these might traditionally be seen as flaws, we believe they make the interactions feel relatable and human. After all, would you trust a voice that monotonously delivers robotically articulated replies every time? By leaning into these enhancements, we build trust and relatability into our AI.
One of the most significant advancements in Revion is our fine-tuned AI. We've annotated extensive datasets from real dealership calls, tailoring our models to handle automotive-specific use cases such as service appointments, parts inquiries, and recall management. This focus on domain expertise has set us apart from competitors, as we deliver AI that truly understands the automotive industry.
At Revion, we ensure that your dealership never faces call disruptions or growth bottlenecks. Automotive operations can be unpredictable, with sudden surges in service calls during recalls and seasonal patterns that overwhelm staff. That's why we've built solutions to ensure you're always ready for whatever comes your way:
We analyze historical data and trends to forecast call volumes, so your resources are always aligned with demand. Whether you're facing a spike in recall inquiries or a rush of service appointments, you can count on our system to adapt instantly, keeping your operations running smoothly. No matter how much you grow, Revion scales seamlessly with you—ensuring you never miss a call or slow down your growth.
Real-time insights into system performance have been crucial to our success. We built observability into every layer, tracking how long LLM completion, transcription, and text-to-speech tasks take. These metrics allow us to:
Traditionally, voice AI has relied on distinct components—transcription, natural language generation, and text-to-speech—but future end-to-end voice AI models aim to consolidate these steps and enable systems to perform seamlessly without piecing together multiple components.
At Revion, we're actively building this future by combining deep automotive industry expertise with scalable technology and a relentless focus on human-like interaction - we're creating a foundation for what's next.
At Revion, we've transformed how dealerships handle their day-to-day operations. Whether it's scheduling service appointments, handling parts inquiries, or managing recall communications, we've designed our AI workers to make these tasks faster, smoother, and—dare we say—more human.
While we've perfected these core workflows, we don't force you into rigid systems or leave you at the mercy of black box models. You can tailor the process to fit your dealership needs—whether it's how you handle service scheduling, verify customer information, and manage follow-ups. Revion provides the structure, but how you use it is up to you.
We get it—no two dealerships are alike. That's why Revion combines standardized workflows with the flexibility to customize. Our pre-built templates save you time and get you 90% of the way there with one click. From there, you can easily connect integrations with your DMS and CRM systems to build flows that meet your specific needs.
You get the reliability of proven workflows without sacrificing the ability to adapt them to your dealership. It's all about making sure you're set up for success from day one.
Let's be real—no one likes the boring parts. Logging appointments, verifying customer details, collecting service histories. Keeping track of everything is necessary, but it's also a time sink. That's where Revion comes in.
Our AI workers handle all the tedious stuff so your team can focus on what really matters: building customer relationships, diagnosing complex issues, and driving revenue. In other words, your service advisors get to spend their time being productive instead of buried in busywork.
At Revion, we're all about helping our dealership customers grow. A big part of that is giving them the tools they need to make smarter decisions, faster. Let us give you a few examples of how we do that.
One way is through our Service Analytics dashboard. We've built it so you can easily track and manage all the customer interactions that come through your system—whether they're booking appointments, asking about recalls, or just showing interest in services. This gives you a comprehensive view of your service capacity and customer demand, helping you make more informed decisions on staffing and scheduling.
But that's just one piece of the puzzle. We also offer powerful analytics that help you measure how your AI agents are performing. You can rate calls, track minutes, classify conversations, and view your calls based on those classifications. This gives you insight into not just how many calls are being handled, but also how effective they are at converting to appointments and revenue.
These are just a couple of examples of the powerful data we provide to help you scale with confidence. With these insights, you're not just growing your dealership—you're making smarter, more strategic decisions that position you for long-term success.