Discover how Revion AI Voice Agents are transforming dealership operations with real conversations across service appointment booking, recall management, trade-in opportunities, and test-drive scheduling.
Revion's state-of-the-art Voice Agents are able to perform both inbound and outbound calls on behalf of your Dealership, automating away your most manual, repetitive phone calls. Below, we have outlined some of the most common use cases we are currently running in production with Dealer clients to drive both cost savings and additional revenue in both Sales and Service.
One of the most requested use cases from Dealers for our Voice Agents involves bringing together both the Service and the Sales departments in one call to drive more Revenue. In the example above, our outbound Voice Agent calls the consumer with an existing Service appointment 24-48 hours prior to confirm, improving no-show rates. More importantly, the outbound Voice Agent engages with the customer to book a Sales consultation for a potential trade-in. Our Voice Agents are completely fluent in the Dealer's inventory and can prompt the customer to consider spending 20-30 minutes with the Sales team whilst waiting for their MOT. The result? A confirmed Service appointment, a net new Sales appointment and a potential acquisition and trade-in for the Dealer to print more gross profit.
Calling up hundreds of existing customers with open recalls is time-consuming, draining and easily automatable. Our outbound Voice Agents can dial consumers on behalf of the Dealer to inform them of an OEM-issued recall on their vehicle. In doing so, the Dealer can bring more customers into the Service department and Service Advisors can spend their time on higher value work like helping customers who are actually on site.
Answer rates in Dealership Service departments are notoriously bad. With our inbound Voice Agents, Dealers can ensure that no call is ever missed and as a result there is zero Revenue leakage. Above is an example of one of our Voice Agents handling a Service booking end–to-end for the customer. We integrate with the core systems your Dealership relies on so our Voice Agents have complete context on technician capacity, parts availability and more.
Like the Service appointment booking above, our inbound Voice Agents can also seamlessly schedule test-drives 24/7, driving more leads into the Dealership. We work with Dealers during implementation to ensure our agents have full knowledge on their inventory so consumers can ask endless questions on their car of choice ahead of booking.
Voice Agents represent the next evolution in dealership customer communication. By automating routine interactions while maintaining the personal touch your customers expect, you can redirect your team's energy toward high-value activities that drive real business growth.
Want to hear your Voice Agent in action? Contact our team to schedule a custom demo using your dealership's actual scenarios and systems. Experience firsthand how AI can transform your customer communications while driving measurable results to your bottom line.