Privacy Policy

Revion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI-powered voice agent services, or interact with our platform.

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.

We use the information we collect for the following purposes:

• Provide and maintain our AI voice agent services
• Process your requests and manage your account
• Improve our services through analysis and machine learning
• Send you updates, newsletters, and marketing communications (with your consent)
• Provide customer support and respond to inquiries
• Ensure security and prevent fraud
• Comply with legal obligations and protect our rights

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who help us operate our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to the sharing

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for voice data and communications
• Secure data storage with access controls and monitoring
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy practices
• Compliance with security frameworks

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at privacy@getrevion.com

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: Retained while your account is active
• Voice recordings: Retained for service improvement and up to 2 years for analytics
• Marketing data: Until you opt-out or we no longer have a legitimate interest
• Legal compliance: As required by applicable laws and regulations

We use cookies and similar technologies to enhance your experience and analyze website usage:

• Essential cookies for website functionality
• Analytics cookies to understand user behavior
• Marketing cookies for targeted advertising (with consent)

You can control cookie preferences through your browser settings or our cookie consent banner.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Other lawful transfer mechanisms

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification (if you have an account)
• Providing notice through our services

Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: